Prince Charming Profits (“Prince Charming Profits,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information we collect and use in connection with our website, services, and communications.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, communicate with us, or use our services.
1. Information We Collect
Depending on how you interact with us, we may collect information such as:
· Name
· Email address
· Telephone or mobile phone number
· Business name
· Job title or role
· Mailing or business address
· Information you provide when contacting us
· Information submitted through forms
· Information provided when requesting a consultation, demonstration, or appointment
· Information provided when purchasing or using our services
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
· IP address
· Browser type
· Device type
· Operating system
· Pages visited
· Referring website
· Approximate location information
· Date and time of visits
· Website interaction information
· Other technical information reasonably necessary to operate and improve our website
We may use cookies, pixels, tags, analytics tools, and similar technologies for these purposes.
2. Information We Receive From Business Customers
Prince Charming Profits provides services that may involve processing contact information belonging to our business customers.
For example, a customer may provide us with information from its CRM or customer database so that we can provide lead-reactivation, conversational AI, SMS, appointment-setting, or related services.
This information may include:
· Names
· Telephone numbers
· Email addresses
· Lead status
· Customer status
· Previous interactions
· Appointment information
· Purchase or service history
· Other information provided by the customer for the purpose of delivering the Services
When we process information on behalf of a business customer, that customer may determine how and why the information is processed. In those circumstances, the customer is responsible for ensuring that it has the appropriate rights, permissions, consents, or other lawful basis to provide the information to us and to communicate with its contacts.
3. How We Use Information
We may use information to:
· Provide and operate our Services;
· Respond to inquiries;
· Communicate with customers and prospective customers;
· Provide demonstrations and consultations;
· Reactivate leads and customer relationships on behalf of our business customers;
· Send SMS, email, or other authorized communications;
· Qualify prospective customers;
· Schedule and manage appointments;
· Provide customer support;
· Maintain and improve our website and Services;
· Personalize communications;
· Analyze campaign performance;
· Monitor and improve the performance of our systems;
· Prevent fraud, abuse, and unauthorized activity;
· Comply with legal obligations; and
· Carry out other purposes disclosed at the time information is collected or otherwise permitted by applicable law.
4. Artificial Intelligence
Our Services may use artificial intelligence, automated systems, conversational AI, machine-learning technologies, and third-party AI providers.
These technologies may process information in order to:
· Generate or assist with conversations;
· Respond to inquiries;
· Qualify leads;
· Provide information about a business or its services;
· Assist with appointment scheduling;
· Support sales and customer-service workflows;
· Analyze interactions and campaign performance; and
· Provide other Services requested by our customers.
AI-generated responses may not always be accurate or complete. We use appropriate safeguards and approved information when configuring our systems, but no automated system can be guaranteed to be error-free.
5. SMS and Electronic Communications
If you provide your telephone number or otherwise provide appropriate authorization to receive communications, you may receive SMS messages, telephone calls, emails, or other electronic communications from us or from a business using our Services.
Depending on the circumstances, communications may relate to:
· Requested information;
· Appointments;
· Services;
· Customer support;
· Lead follow-up;
· Reactivation of a previous inquiry;
· Offers or promotions; or
· Other communications permitted by applicable law and the relevant consent or authorization.
Message frequency may vary.
Message and data rates may apply depending on your mobile carrier or service provider.
You may opt out of promotional SMS communications by following the instructions provided in the message, such as replying STOP, where supported.
You may also contact us using the information provided below to request that communications stop.
Opting out of certain communications may not prevent us from sending transactional, administrative, security, or other legally permitted messages.
We do not guarantee that every SMS or electronic communication will be delivered successfully. Delivery may be affected by mobile carriers, telecommunications providers, spam filters, device settings, geographic restrictions, technology providers, or other circumstances outside our reasonable control.
6. Cookies and Tracking Technologies
We may use cookies and similar technologies to:
· Operate our website;
· Remember preferences;
· Understand how visitors use our website;
· Measure website performance;
· Improve our Services;
· Analyze marketing campaigns; and
· Support advertising or remarketing activities where applicable.
You may be able to control cookies through your browser settings or other available controls. Disabling certain cookies may affect website functionality.
7. How We Share Information
We may share information with:
· Service providers that help us operate our business;
· CRM and marketing-automation providers;
· AI and technology providers;
· SMS and telecommunications providers;
· Email providers;
· Appointment and calendar providers;
· Hosting and infrastructure providers;
· Analytics providers;
· Payment processors;
· Professional advisers;
· Legal, regulatory, or governmental authorities when required or permitted by law; and
· Other parties when necessary to provide requested Services or with appropriate authorization.
We do not sell personal information simply for the purpose of selling personal information to third parties.
Where we process information on behalf of a business customer, information may be shared with or processed for that customer as necessary to provide the Services.
8. Business Customer Responsibilities
If you are a business customer using Prince Charming Profits to process information about your leads or customers, you are responsible for:
· Providing information that you are legally authorized to provide;
· Establishing the appropriate lawful basis for processing and contacting individuals;
· Obtaining required consents where applicable;
· Providing appropriate privacy notices to your customers and leads;
· Complying with applicable privacy, marketing, SMS, telecommunications, and consumer-protection laws;
· Responding appropriately to privacy requests concerning your customers; and
· Providing us with accurate instructions concerning how information should be processed.
Additional contractual or data-processing terms may apply to business customers.
9. Data Retention
We retain information for as long as reasonably necessary to:
· Provide our Services;
· Maintain business and transaction records;
· Meet legal, accounting, or regulatory requirements;
· Resolve disputes;
· Enforce agreements; and
· Protect our legitimate business interests.
Retention periods may vary depending on the type of information and the purpose for which it was collected.
When information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.
10. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or destruction.
However, no method of transmitting or storing information is completely secure, and we cannot guarantee absolute security.
11. Third-Party Services and Websites
Our website and Services may contain links to or integrations with third-party websites, software, platforms, or services.
We are not responsible for the privacy practices, security, content, or policies of third parties.
We encourage you to review the privacy policies of any third-party service you use.
12. Your Privacy Rights
Depending on where you live and applicable law, you may have certain rights concerning your personal information.
These rights may include the right to:
· Request access to personal information;
· Request correction of inaccurate information;
· Request deletion of certain information;
· Request restriction of certain processing;
· Object to certain processing;
· Request portability of certain information;
· Withdraw consent where processing is based on consent; or
· Lodge a complaint with an appropriate privacy or data-protection authority.
Not every right applies in every circumstance.
If your information was provided to us by one of our business customers, we may direct your request to that business where appropriate because that business may control the relevant information and processing.
13. International Data Transfers
Depending on where you and our service providers are located, information may be processed or stored in countries other than the country in which you reside.
Where applicable, we will use appropriate safeguards for international transfers as required by applicable law.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our Services, technology, business practices, or legal requirements.
When appropriate, we may provide notice of material changes through our website, email, or other reasonable means.
The updated Privacy Policy will become effective when posted unless otherwise stated.
15. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Prince Charming Profits
Email: princecharmingprofits.com
Website: princecharmingprofits.com
For privacy requests, please include enough information for us to understand and respond to your request.
Last Updated: 01/01/26